How InfoDive® brings visibility and accuracy into the payment process
By Featured article
InfoDive from Cencora is a powerful business intelligence solution that gives you clarity around payer payment accuracy. By benchmarking your practice and physician performance against peer practices nationwide and analyzing payer accuracy in detail, InfoDive helps you evaluate your contractual allowable payments, negotiate better terms, and answer the most essential question in revenue cycle management: “How well am I really getting paid?”
Why payer analysis
When insurance companies underpay, it strains your resources and limits what you can offer your patients. A single allowed amount from a commercial payer might look acceptable – but without context, it’s impossible to know if it’s competitive, accurate, or aligned with your contract.
Transparent payer analysis assures you’re being paid fairly so you can focus on patient care. With InfoDive, you can uncover insights you can’t get from your billing or practice management systems alone, including:
- Whether payments match contractual allowable rates
- Which payers consistently underpay
- Where opportunities exist for rate increases
- Which contracts should be a priority for renegotiation
How InfoDive makes payer analysis possible
InfoDive brings meaningful transparency to your reimbursement by delivering both high-level player comparisons and detailed line-item analysis. Your practice is also paired with a business coach who helps you interpret the data and identify negotiation opportunities. With InfoDive, you can:
- Compare payers against Medicare benchmarks by CPT class
- Identify contractual allowable rates using real payment patterns
- Spot underpayments hidden by auto-posting and dispute them within timely filing limits
- Benchmark against similar practices nationwide
- Use data-backed insights to strengthen contract negotiations
With InfoDive, you gain the visibility, accuracy, and confidence needed to keep your practice financially strong while navigating one of the most complex parts of modern medicine: getting paid correctly.
