September 9, 2020

IntrinsiQ Specialty Solutions Launches UroChartEHR®  Telehealth to Offer Urologists a HIPAA-Compliant Virtual Visit Tool


CARROLLTON, Texas – IntrinsiQ Specialty Solutions, a part of AmerisourceBergen, today announced the launch of UroChartEHR Telehealth, a new HIPAA-compliant, virtual visit tool created in partnership with Backline by DrFirst. The solution allows urologists to quickly extend patient care beyond the traditional doctor’s office and connect with each other and with patients from any location at any time. With UroChartEHR Telehealth, urology patients now have the added convenience of seeking in-home care with quick and easy access to their virtual visit via a mobile phone, tablet, or computer – eliminating the need to download an app, access a patient portal, or undergo a registration process. 

“Now more than ever, fostering a connection between patients and caregivers is absolutely essential to providing quality care. Physicians and patients need the ability to virtually connect with each other without sacrificing the important elements of an in-office visit,” said Rick Lozano, Senior Vice President of Physician Specialty Services at AmerisourceBergen. “Our work with UroChartEHR Telehealth allows community urology practices to collaborate with patients during the COVID-19 crisis and beyond and supports chronic care management through proactive patient engagement and early intervention.”

UroChartEHR Telehealth is offered as an extended feature of UroChartEHR. With UroChartEHR Telehealth, practices, caregivers, and patients now have access to the following features:

  • Video-Enabled Patient Care: Quick check-ins with simple-to-use video chats to help reduce no-shows, ensure adherence with medication protocols and allow for remote patient diagnostics
  • Comprehensive Communication Technology: Streamlined communication and documentation processes for virtual visits and secure texting and email to initiate telehealth sessions with patients
  • Integrated Patient Information: Fully integrated seamless data flow of patient demographic data allowing telehealth visits to get started quickly, automatically updating visit notes each time the program is launched
  • Reimbursement Support: Date and timestamp for video chatting that can be added to Common Procedural Technology (CPT) codes for a seamless reimbursement process and simplified Medicare reimbursements and billing

“Patients tell us that it’s important to them to see their own doctors when using telehealth,” said G. Cameron Deemer, DrFirst president. “Integrating Backline into UroChartEHR Telehealth will give urologists a powerful tool to stay connected with their patients and strengthen that physician-patient bond that is so important to good outcomes.”

For more information about IntrinsiQ Specialty Solutions and how to help practices deliver patient-centered specialty care, please visit

About AmerisourceBergen
AmerisourceBergen provides pharmaceutical products, value-driving services and business solutions that improve access to care. Tens of thousands of healthcare providers, veterinary practices and livestock producers trust us as their partner in the pharmaceutical supply chain. Global manufacturers depend on us for services that drive commercial success for their products. Through our daily work — and powered by our 22,000 associates — we are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #10 on the Fortune 500, with more than $175 billion in annual revenue. The company is headquartered in Valley Forge, Pa. and has a presence in 50+ countries. Learn more at 

About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse™—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 300,000 healthcare professionals, including more than 100,000 prescribers, nearly half of the EHRs in the U.S., and more than 1,400 hospitals in the U.S. and Canada. To learn more, visit and follow @DrFirst.